TERMS AND CONDITIONS
  • TIPS: For your convenience, all tips are included
  • TRANSPORTATION: Our guests come from different places by train and air; therefore, your flight/train to Florence, Italy is not included in the price. Our driver will meet you in a luxury vehicle at your point of arrival and from this moment all transportation during your stay with us including your drop off at the airport/train station is included.
  • CHECK-IN/CHECK OUT: Your stay begins the moment you are being picked up, which means your suite will be ready upon your arrival (regardless of the time of the day). On the day of your departure, you are welcome to stay with us until the time of your drop of at the airport or train station. Stressing out over the time your suite will be ready or the time you must leave should not be a concern at all. There is no fee for early check-in or late check-out at Rapa Nui Cucina.
  • TOURS/MUSEUM: All admissions are included
  • GUEST BEHAVIOR:  We wish everyone - including us a great time. Therefore, unacceptable behavior or doing things that are incompatible with the safety, comfort, or convenience of others will not be tolerated. We have the exclusive right and discretion to expel anyone from our villa at any time.
  • SMOKING: No smoking or vaping is allowed in the villa, in our vehicles or where other guests are present. There will be, of course, designated areas for these purposes.
  • PAYMENT: To reserve and guarantee your stay at Rapa Nui Cucina you must agree to these Conditions and provide us with a deposit of $500 per person at the moment you book with us. We accept MasterCard, Visa, and American Express. We also accept personal checks in US dollars drawn on a US bank. We will assess a $40 fee for each returned check. Your final payment is due at least 60 days prior to the start of your stay in one payment. Your final payment due date will be listed on your initial confirmation letter and invoice. Missing the final payment deadline may result in you being removed from our guest list. If you book less than 60 days before the beginning of your stay, the entire total price must be paid and is non-refundable. after 7 days.
  • CANCELLATIONS, REFUNDS: Your deposit is 100% refundable within 7 days from the date it is received. Deposits made within 60 days from the date your stay begins are non-refundable. If you book less than 60 days before from the date your stay begins, the entire cost is due and non-refundable. All cancellations less than 60 days prior to the beginning of your stay are non-refundable.
  • VILLA ADDRESS: For the safety of our family and yours, the address of the villa is not shown on this website.
  • TRAVEL INSURANCE: We recommend that you take travel insurance to cover you in event of illnesses, etc.
  • ITINERARY: Italy is full of surprises! Therefore, the itinerary is subject to change.